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Polestar Customizing

TERMS &

CONDITIONS

Terms & Conditions

 

 

  • We only wrap with high-quality carwrap films of the brands 3M, Avery, Teckwrap and Xpel and therefore not with materials supplied by ourselves.
     

  •  Wrapping takes place in our workshop and by appointment only. 
     

  •  Vehicles should be delivered clean washed, without wax and dirt residue. Extra cleaning costs (€45,-) will be invoiced. 
     

  • We only accept orders of which the quotation has been accepted online or after having received your written (e-mail) order following our quotation. Oral amounts quoted are guide prices and are not valid as an offer!

     

  • The -if necessary- stripping (removal and reassembly of handles, (head)lamps, strips, antennas, spoilers, grids, emblems and type plates etc.) of the vehicle is standard included in the amount stated in the offer unless stated otherwise.

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  • Unvarnished parts will not be disposed of as standard and will not be included in the price quoted, unless stated otherwise in the quotation. Vehicles with (repaired) paintwork damage and/or other damage or older than 3 years are thrown at own risk. Wrapping unpainted parts is entirely at your own risk and no guarantee is given on this. 
     

  • Quotations are inclusive of 21% VAT unless stated otherwise.

     

  • The vehicle must be delivered to us clean and tidy on the afternoon or evening prior to the planned execution. In order to guarantee the quality of our work, the vehicle must acclimatise in our workshop. When the vehicle is ready, we also advise you to leave it in our workshop for another night so that the film can reach its optimal adhesive strength at the right temperature.
     

  • We only wrap the parts mentioned in the quotation for the amount mentioned, inward falling parts behind the seams of doors and the rear and front flap are wrapped over the first edge! If several colours of foil are mounted on a flat surface or in the case of parts that are larger than the width of the foil or in the case of extreme shapes, the foil will be mounted overlapping. Additional work will be invoiced separately. e.g. door posts, roof edges, brackets, spoilers, grill, air inlet, etc. unless stated in the quotation.
     

  • Before applying a carwrap, the emblems and type plates will be removed by us. These cannot always be reinstalled due to the process. In such cases we can order the original emblems and type plates from the dealer against payment and place them back. 
     

  • When wrapping interior parts with an airbag in or underneath it may not work as intended, we accept no responsibility for damage of any kind caused by this.
     

  •  Removal of the wrap film will not be a problem -depending on the condition of the lacquer for the wrap- however, we will NOT be liable for any lacquer damage after removal of the wrap film.

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  •  We require a down payment of 40% of the total order for each order.
     

  • We take photos during the work that those who use it for our promotion on social media and our website, among other things.

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